IZZI Deals FAQs? Frequently Asked Questions about IZZI Deals

What is IZZI Deals?
- IZZI Deals is the simplest deal coupon service. Just SMS the deal code from your registered mobile number and get your deal coupon instantly in SMS and email. No credit card required. Avail the deal and earn 5 IZZI Bucks every time. To understand better read How IZZI Deals works.
Is IZZI Deals free?
- You can register with us for free. Your only cost will be the SMS you sent to get your IZZI coupon. And the great news is we give you 5 IZZI Bucks for every deal you avail. So you actually end up earning more by shopping more.
Is IZZI Deals safe?
- At IZZI Deals we take data security very seriously. We protect your profile details vigilantly. Plus, with no online payments, you need not worry about your banking details either. To know more, read our Privacy Policy.
How is IZZI Deals different from group buying sites?
- We are different (read better) than group buying sites in many ways, but we'll highlight just a couple.
  - We hate online payments. So we have booted them out of the window and made getting great deals super simple.
  - We give you 5 IZZI Bucks every time you redeem your IZZI coupon. This is much more than the cost of the SMS you send to get the coupon making ours a killer rewards program.
What are IZZI Bucks?
- IZZI Bucks is our way of saying thank you. We credit IZZI Bucks every time you redeem your IZZI Coupon or your referral registers with us. For all practical purposes, 1 IZZI Buck = Re. 1.
How can I earn IZZI Bucks?
- You can earn IZZI Bucks in 2 ways:
  - Redeem IZZI Coupons - Every time you visit a merchant with your Izzi Coupon, the merchant validates the coupon on our website. If the coupon code is valid, we instantly credit 5 IZZI Bucks in your account and send you a SMS and email confirmation.
  - Refer friends or merchants - For every friend or merchant that signs up with your referral (mentions your number at the time of registration) we credit your account with 10 IZZI Bucks and send you a SMS and email confirmation.
How can I use my IZZI Bucks?
- Once your IZZI Bucks balance reaches 50, you can login and select how you want to be rewarded. Fancy a mobile recharge (pre-paid users only)? Or maybe a gift voucher of your favourite coffee shop, bookstore or pizza place from our variety? You decide!
Can I forward the IZZI Coupon to my friends?
- Though you can forward the IZZI Coupon to your friends, we strongly advise against it. An IZZI Coupon once validated cannot be used for more purchases. So if your friend avails it, you won't be able to. A better idea would be to recommend the deal and let your friends get their own IZZI Coupons.
Can I give my gift voucher to my friends and family?
- Unlike the IZZI Coupon, vouchers are transferable and can be shared with friends and family.
I purchased a gift voucher with my IZZI Bucks. How will I get it?
- You will receive the within 7 business days of purchasing the voucher. In case you don't receive it within this time please drop us a mail at team[at]izzideals[dot]com
I availed my IZZI Coupon but did not get the IZZI Bucks credit message.
What should I do?
- We know that you have availed your IZZI Coupon when the merchant validates your code. In the rare event that the merchant does not inform us, we might not be in a position to credit your account. Just send us the redemption details on team[at]izzideals[dot]com. We will resolve the issue within 48 hours. To avoid such issues, please request the merchant to validate your IZZI Coupon instantly at the time of redemption
I sent a SMS request but got an error message. Why?
- If you get an error message, it is most likely because of:
  Incorrect keywords - example IZZI BYE < DEALCODE >, IZZY BUY < DEALCODE >, etc.Incorrect deal code - example 4 character deal codes, deal codes of expired deals, etc.In such cases, please verify the entire message and send again.
I sent a correct SMS request but did not get the SMS coupon. Why?
- This can happen due to two reasons:
  The network is overloaded and SMS are getting delivered late. In this case, please wait for one hour. If you still do not get your IZZI Coupon, please write to us with the details of the request on team[at]izzideals[dot]com.
  Your number is registered under Do Not Disturb. Our messages to Do Not Disturb mobile numbers do not get delivered under the new TRAI regulation. To ensure that you can avail the deal, we also send the IZZI Coupon details to your registered email id. J quote the IZZI Coupon code at the time of redemption to avail.
My mobile number is registered under DND but I want to get
my IZZI Coupons in SMS. What can I do?
- Due to the new TRAI regulation, all messages that are not from banks, travel companies, educational institutes and few other categories exempted by TRAI fall under promotional category. Consequently, non-spam SMS like ours are also blocked. We are fighting to get recognized as a non-SPAM service and get exemption from the restrictions. In the meantime, you can get your IZZI Coupons in email and quote the Coupon code at the time of redemption.
  Unfortunately, the only way to receive our SMS is to deregister your mobile number from DND by messaging "STOP" to 1909. However, this will expose your number to spam messages as well. We leave the decision up to you.
When are you coming to my city?
- We are starting off in Mumbai. After delighting Mumbaikars, we want to come to your city soon. If you want to help us start off in your city, please read about our IZZI Affiliate Program (IAP) and write to us at team[at]izzideals[dot]com.

How does IZZI Deals help my business?
- IZZI Deals take your products/services to large number of mobile users who are looking for shop conveniently using their mobile phones. Plus, you pay only for interested customers and can track each rupee spent. Our loyalty solution ensures that you don't lose customers after the deal is over.
Is there a listing fee for promoting my business on IZZI Deals?
- No. We do not charge any listing fee. In fact, if you opt for a free trial, we will give you 500 IZZI Bucks to kick start your first campaign for free.
When and how does IZZI Deals charge me?
- We give you a prepaid account with us. You can recharge this account in multiples of 1000 IZZI Bucks (1 IZZI Buck = Re. 1). We charge you every time a person purchases a coupon for your deal by sending us a SMS with your unique deal code. The charge-per-coupon may vary on a deal-by-deal basis. In the initial phases, it is fixed at Rs. 20 per coupon.
Group buying sites don't charge me anything. Why are you?
- Group buying sites have created a myth that promotions on their site are free. Group buying sites charge the customer a commission (typically Rs. 50-100) for getting the deal coupon. This commission is deducted from the final amount the customer pays to you. Isn't this lost revenue a cost?
  Instead we take a smaller fee (typically Rs. 20) for each coupon that is purchased and ask the customer to pay the entire amount directly to you.
What amount can I recharge my account with?
- We accept recharges in multiple of 1000 IZZI Bucks. With higher recharges, we also offer bonus IZZI Bucks to give you more bang for your buck!
Can I create my own campaign?
- Yes. Once your account is activated and has sufficient balance, you can create your own campaign. Alternately, we can create one for you as per your instructions. The detailed process will be explained once you register.
Is there a limit on the number of campaigns I can create?
- No. There is no limit. However, we advise against running too many campaigns simultaneously as it will end up confusing the customer.
There is some balance left in my account at the end of the campaign.
What will happen to this amount?
- In the rare case that lesser coupons are sold, leaving some amount unused, we will maintain the balance in your account for use in future campaigns.
How can I be sure that the coupons I am charged for are actually sold?
- At IZZI Deals our entire system is automated with no scope for human intervention. Every time an IZZI Coupon is sold, we will send you a mail alert with the Coupon code and partially masked mobile number of the customer. This way you can keep track of the coupons in real time. Register for our free trial and test our claims yourself.
  More importantly, we are in this for the long-haul and are looking to build a long-term relationship with you. Cheating you would not be in our best interest either, would it?
Will you refund my money if the customer doesn't avail the IZZI Coupon?
- IZZI Deals will not refund the money if the customer doesn't avail the IZZI Coupon. The reasons for a customer not availing the coupon could be several and beyond our control. However, we are sure that at Rs. 20 per coupon, a promotion campaign will be cost effective even if some customers do not avail.
I'm interested in promoting my business with IZZI Deals. What should I do?
- Simply register on the Merchant Registration page. We'll have a chat to set the ball rolling!
I registered with IZZI Deals, but I am not able to login. Why?
- Once you register, we will sign an agreement with you after which your account will be activated. This will be a one-time process after which you will simply have to recharge your account for future campaigns.
I would like to know more. How do I reach you?
- We would love to hear from you. Please drop a line to team[at]izzideals[dot]com.

What is IZZI Affiliate Program (IAP)?
- We don't want to limit IZZI Deals to a few people working here. We want to partner with enterprising people and companies everywhere to bring the better way to get deal coupons to a lot of people. IZZI Affiliate Program (IAP) is a step in that direction. It is ideal for people who want to set up a part-time or full-time business without any investment. Register with us, complete our quick training and become a certified affiliate. Help more merchants sell with IZZI Deals and start earning. No investment required!
How can I become an IZZI Affiliate?
- It's simple. Just register yourself on Affiliate Registration. We'll have a quick chat to get the ball rolling!
Do I have to pay to become an IZZI Affiliate?
- No. Participation in IAP is absolutely free.
I would like to know more. How do I reach you?
- We would love to hear from you. Please drop a line to team[at]izzideals[dot]com.

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